To run our products, we rely on a small set of trusted service providers (“subprocessors”). We engage them under data-protection terms consistent with our DPA, limit what they receive to what a feature needs, and remain responsible for their handling of your data. The table below describes categories rather than naming specific vendors; the current, vendor-level list is maintained in the product app.
Legal
Subprocessors
The categories of third parties Writence engages to deliver its service, what each is used for, and the regions where processing happens.
| Category | Purpose | Region |
|---|---|---|
| Cloud hosting & compute | Run the application, APIs, and background processing. | United States / European Union |
| Managed database | Store account data and documents you choose to save. | United States / European Union |
| Object & backup storage | Store assets and encrypted backups. | United States / European Union |
| Email delivery | Send transactional and account email. | United States |
| Payments | Process subscriptions and billing (merchant of record). | Global |
| Product analytics | Understand usage to improve the product (consent-based where required). | United States |
| AI model providers | Generate writing suggestions you request; not used to train on your content. | United States / European Union |
| Error & performance monitoring | Detect and diagnose reliability issues. | United States |
Changes and notice
We may add or replace subprocessors as our service evolves. For business customers, we provide notice of material changes so you can review and, where applicable, object — as set out in our DPA.
Questions
For the current vendor-level list or any question about how a category is used, contact privacy@writence.com.
This is a template for the marketing site; the binding, vendor-level subprocessor list lives in the product app.