Last updated: 2026. This template describes our privacy practices in plain language.
1. Who we are
Writence (“Writence,” “we,” “us”) builds writing software, including the products Diglot and Copyeditor. This policy applies to our marketing sites and, in coordination with the product’s in-app policy, to the writing application. Where the two differ, the in-app policy governs use of the application.
2. Information we collect
We collect only what we need to provide and improve the service:
- Account data — name, email, and authentication details when you create an account.
- Content you create — documents, edits, and related metadata you choose to store with us.
- Usage data — how you interact with features, for reliability and product improvement.
- Device & log data — IP address, browser, and similar technical information.
- Billing data — handled by our payment processors; we don’t store full card numbers.
3. How we use information
To operate the service, authenticate you, provide support, secure our systems, comply with law, and improve our products. We do not use your writing to train AI models, and we do not sell your personal data.
4. AI processing
Some features send text to AI models to generate suggestions. We minimize what we send and how long it’s retained. Where a task can run on-device, we prefer that. We don’t use your content to train models.
5. Authorship records
If you opt in, the editor records an append-only, cryptographically signed chain of edits to produce an Authorship Certificate. These records document the writing process and are retained so they remain verifiable. This feature is off until you enable it.
6. Cookies and similar technologies
We use necessary cookies to run the service and, with your consent where required, analytics to understand usage. You can manage non-essential cookies through our consent controls.
7. How we share information
We share data with service providers (subprocessors) who help us run the service, with your consent, to comply with law, or in connection with a corporate transaction. See our subprocessors list for categories and regions.
8. International transfers
Your data may be processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses for cross-border transfers.
9. Data retention
We keep personal data only as long as needed for the purposes described here or as required by law, then delete or anonymize it. Append-only authorship records are retained for their verification purpose.
10. Your rights
Depending on your location, you may have rights to access, correct, delete, port, or restrict the processing of your data, and to object or withdraw consent. You can export and delete your data from your account, or contact us to exercise these rights.
11. Security
We use encryption in transit and at rest, access controls, and least-privilege practices. See our Trust & security overview for details.
12. Children’s privacy
Our products aren’t directed to children under the age required by local law, and we don’t knowingly collect their personal data.
13. Changes to this policy
We may update this policy. Material changes will be communicated through the service or by email, and the “last updated” date will change.
14. Contact
Questions about privacy? Email privacy@writence.com.
This is a template for the marketing site; the binding policy lives in the product app.